Terms of Service & Privacy Policy

Effective Date: May 8, 2026

Please read these documents carefully before engaging our services. By accessing or using our services, you confirm your acceptance of these Terms and our Privacy Policy.

Part I — Terms of Service

1. About Lakbyte

Lakbyte (“we,” “our,” or “us”) is an immigration consultancy specializing in Spanish immigration processes. We assist individuals and families in preparing, organizing, and navigating their immigration journeys — primarily serving Filipino, UAE-based, US-based, and Canadian applicants.

Our services include but are not limited to:

1. Spain Digital Nomad Visa (DNV)
2. Non-Lucrative Visa (NLV)
3. Family applications and reunification
4. TIE and NIE assistance
5. Driver’s license exchange assistance
6. Autónomo registration advisory and post-arrival support
7. Immigration-related consultations
8. Educational content, webinars, templates, and community support

Lakbyte is not a government authority and is not affiliated with the Spanish government, UGE, DGT, Policía Nacional, Extranjería, or any consulate unless expressly stated.

2. No Guarantee of Approval

Lakbyte does not guarantee visa approval, residence authorization approval, processing timelines, appointment availability, administrative silence outcomes, tax outcomes, citizenship eligibility, or any specific legal or immigration result.

All decisions are made solely by the relevant government authorities.

3. Scope of Services

Unless otherwise agreed in writing, Lakbyte services may include document review, checklist preparation, guidance regarding required documents, drafting of supporting letters and forms, financial tracing, administrative submission assistance, coordination with translators or third parties, appointment booking assistance, email or WhatsApp support, and relocation orientation.

Lakbyte does not generally represent clients in litigation or before courts, guarantee appointment slots, prepare tax filings unless separately contracted, or provide financial, investment, or accounting advice.

4. Client Responsibilities

By engaging Lakbyte, you agree that you are responsible for providing truthful, complete, and accurate information, reviewing all forms before signing or submitting, maintaining valid travel documents, monitoring immigration deadlines, responding promptly, attending required appointments, and notifying us of changes to your circumstances.

5. Processing Times

Any timelines provided by Lakbyte are estimates only. Lakbyte is not liable for delays caused by government authorities or third parties.

6. Payments and Refunds

6.1 Consultations

Consultation fees are non-refundable once the consultation has taken place. Missed consultations or late arrivals may be considered forfeited.

6.2 Service Fees

Unless otherwise stated in writing, fees are quoted in EUR or PHP as specified in your agreement. Initial payments are non-refundable once work has commenced. No refund will be issued solely on the basis of a visa rejection.

6.3 Urgent Processing Fees

Urgency surcharges are non-refundable once processing has commenced.

6.4 Refund Requests

Refund requests must be submitted in writing to info@lakbyte.com. Lakbyte will review requests at its discretion and respond within 15 business days.

7. Third-Party Services

Lakbyte may coordinate with third parties, including translators, apostille providers, tax advisors, insurance providers, relocation agents, banks, medical centers, appointment platforms, courier services, and payment processors.

Lakbyte is not responsible for errors, delays, pricing, or actions of third-party providers.

8. Educational Content Disclaimer

Content published by Lakbyte is for general informational purposes only and does not constitute individualized legal advice unless expressly agreed otherwise in writing.

9. Communications

By contacting Lakbyte or submitting forms, you consent to receive communications via email, WhatsApp, phone, SMS, client portals, and social media messaging platforms.

10. Intellectual Property

All Lakbyte content, branding, templates, educational materials, graphics, videos, and internal processes are the exclusive intellectual property of Lakbyte.

11. Community Rules

Lakbyte reserves the right to remove participants from communities for harassment, spam, misleading information, or conduct that violates applicable laws.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Lakbyte shall not be liable for indirect, incidental, consequential, or punitive damages, lost income, travel disruptions, missed appointments, government refusals, delays, policy changes, losses caused by third-party providers, or technical outages.

13. Termination of Services

Lakbyte reserves the right to suspend or terminate services if a client becomes abusive, submits suspected fraudulent documentation, fails to meet payment obligations, does not cooperate, or presents legal or ethical concerns.

14. Governing Law and Dispute Resolution

These Terms are primarily governed by the laws of the Republic of the Philippines. Where a dispute involves Spanish administrative or immigration proceedings, the laws and competent courts of Spain shall apply to those specific matters.

15. Changes to These Terms

Lakbyte may update these Terms periodically. Continued use of services after notification constitutes acceptance of the revised Terms.

16. Contact

For questions regarding these Terms, contact info@lakbyte.com.

Part II — Privacy Policy

Lakbyte is committed to protecting the privacy and personal data of our clients. This Privacy Policy is designed to comply with the Data Privacy Act of 2012 of the Philippines and the General Data Protection Regulation as applicable in Spain.

1. Who We Are

Lakbyte provides immigration-related administrative and consultancy services. For privacy-related concerns, contact info@lakbyte.com.

2. Information We Collect

We may collect identity and contact information, immigration and financial information, technical information, and communications.

2.1 Identity and Contact Information

1. Full name, date of birth, nationality, and civil status
2. Passport details and government-issued identification numbers
3. Email address, phone number, and mailing address

2.2 Immigration and Financial Information

1. Visa history, employment details, and travel records
2. Bank statements and transaction records
3. Payslips, contracts, proof of income, and tax-related documents
4. Police clearance certificates and background check results
5. Educational and professional credentials
6. Family documents

2.3 Technical Information

1. IP address and browser/device information
2. Website analytics and usage data
3. Cookies and tracking technologies

2.4 Communications

1. Emails, WhatsApp conversations, and consultation notes
2. Webinar registrations and form submissions

3. How We Use Your Data

We process personal data to provide immigration consultancy services, prepare and review documents, communicate with clients and authorities, coordinate with third parties, schedule appointments, process payments, improve services, send service updates, comply with legal obligations, and prevent fraud.

4. Legal Basis for Processing

We process personal data based on contractual necessity, legal obligation, legitimate interest, and consent where applicable.

5. Sharing of Data

Lakbyte does not sell, rent, or trade personal data. We may share information with Spanish immigration and government authorities, professional service providers, appointment systems, technology providers, and payment processors where necessary.

6. International Transfers

Your information may be processed in the Philippines, Spain, or other countries where our service providers are located. Appropriate safeguards are implemented where required by law.

7. Data Retention

1. Client immigration files — minimum 5 years from completion of services
2. Financial records — 7 years
3. Communications — 3 years from the date of last interaction

8. Security Measures

Lakbyte implements technical and organizational measures to protect personal data, including restricted access, secure document sharing through Pipefile, password-protected systems, and regular review of data handling practices.

9. Cookies

Our website may use cookies and analytics technologies to improve user experience and understand how visitors interact with our content.

10. Your Rights

Under applicable privacy laws, you may have the right to be informed, access your data, correct inaccurate data, object to processing, request erasure or blocking, request data portability, withdraw consent, restrict processing, and lodge a complaint with the relevant authority.

To exercise your rights, contact info@lakbyte.com. We will respond within 30 days.

11. Third-Party Platforms

Lakbyte may use third-party platforms including Calendly, Google Workspace, WhatsApp, Pipefile, payment processors, CRM systems, and webinar platforms.

12. Children’s Data

Lakbyte may process information relating to minors where necessary for immigration applications involving dependents.

13. Marketing Communications

You may receive marketing or educational communications from Lakbyte. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

14. Changes to This Policy

Lakbyte may update this Privacy Policy periodically to reflect changes in practices or legal requirements.

15. Contact and Privacy Requests

Email: info@lakbyte.com

Website: www.lakbyte.com

PH — National Privacy Commission: www.privacy.gov.ph

ES — AEPD: www.aepd.es

Acknowledged and issued on behalf of Lakbyte.

Effective: May 8, 2026

Lakbyte | www.lakbyte.com | info@lakbyte.com